Are you on the job market or you just want to learn what opportunities are available out there? Magnum Search Group is always looking to connect with top talent within the Heavy Equipment, Ag, Material Handling and Transportation Industries.

Our clients are looking for Heavy Equipment Mechanics, CDL Drivers, Shop Foreman, Service Managers, Branch Managers, Operations Managers, Engineers, Product Support Specialists, Territory Managers, District Managers, General Managers and VP level candidates across Canada and the United States.

Please have a look at our newest opportunities. We hope to hear from you soon!

Technical Trainer

Location: Norcross, GA, United States
Magnum Search Group has partnered with a leader in heavy construction equipment. Together we are in search of a Construction Equipment Technical Trainer to join their team in Norcross, GA. This is a great opportunity for someone who enjoys working in a fast-paced environment with a strong potential for future growth and career advancement.

Primary Duties:
  • Effectively develop, refine and implement Company technical training needs, working closely with the Product Support manager to align & meet organizational objectives.
  • Maintain an emphasis on serving the needs of the customer, best in class experience & promote a positive serve the client environment within the training department.
Key Responsibilities:
  • Works closely with training coordinator to understand training needs, technician capability & scheduling
  • Deliver value based dealer training focusing on consumer need, product population & corporate goals
  • Develop & execute continuous improvement programs related to systems & technical training
  • Conduct comprehensive needs analysis to ensure that training meets company objectives
  • Maintains proactive communications to capture consumer feedback & outgoing messaging alignment
  • Develop, refine & manage training catalog, calendar & training bulletins
  • Maintains skills proficiency, manages updates, communication, & resources to provide training solutions to internal customers, dealer warranty & service personnel
  • Track & maintain all reporting data on training classes (In-house, field, web-based or individual sessions)
  • Development of classroom curricula, testing materials, documentation, planning & scheduling
  • Work with product support manager to ensure training complies with training objectives
Other duties:
  • Provide weekly scheduling, curriculum & attendees updates to the product support team
  • Maintain monthly training reporting & update product support scorecard
  • Ensure internal alignment by communicating team reporting & shared targets status
  • Other duties and functions appropriate to the position as assigned by the manager
Other requirements:
  • Must be a positive team player & possess excellent customer service skills
  • Solid organizational, interpersonal & communication skills required (especially written)
  • Must work with Microsoft Office PowerPoint and Excel along with other e-tools on a daily basis.
  • Enforce best practices established by management to ensure a safe, clean tobacco free working environment for company personnel & training consumers
  • Able to travel to provide customer focused technical training up to 50% or as required
  • MUST HAVE DIRECT INDUSTRY EXPERIENCE RELATABLE TO THE POSITION
Compensation:
  • Competitive salary
  • Health Insurance  
  • Dental and Vision Coverage  
  • Paid vacation/Time Off  
  • 401k
Please send resumés to nateshields@magnumsearch.com
or
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