Are you on the job market or you just want to learn what opportunities are available out there? Magnum Search Group is always looking to connect with top talent within the Heavy Equipment, Ag, Material Handling and Transportation Industries.

Our clients are looking for Heavy Equipment Mechanics, CDL Drivers, Shop Foreman, Service Managers, Branch Managers, Operations Managers, Engineers, Product Support Specialists, Territory Managers, District Managers, General Managers and VP level candidates across Canada and the United States.

Please have a look at our newest opportunities. We hope to hear from you soon!

Service Advisor

Location: Kirkwood, NY, United States
Magnum Search Group has partnered with a National Heavy Equipment Dealer. We are in search of a Service Advisor to join their team in Kirkwood NY.

Responsibility:
  • Follow the standard for conduct within the department, promotes positive proactive attitude and cooperates with all company employees, vendors and customers. Fosters a teamwork environment.
  • Serves as the interface between the shop and the customer.
  • Handles heavy phone volume with great data entry skills while paying close attention to details.
  • Accurately takes customer information, records the customer’s requests in the system and expedites service.
  • Quotes fair and accurate flat rate hourly quotes for Service Technicians in accordance to company policy.
  • Coordinates incoming work and schedules it with the shop.  Ensures services are completed on time as promised.
Experience, Education, Skills and Knowledge:
  • Several years experience in heavy equipment service and must have a heavy equipment technical background in order to communicate with technicians and customers regarding heavy equipment repairs.
  • Must have a solid foundation of equipment parts and prior experience working as a technician or mechanic.
  • Understands factors facing customers and their equipment such as time, work conditions, physical demands, etc.
  • Ability to use software applications such as the CDK business system, Microsoft Office and Internet functions.
  • Ability to work flexible hours as well as work in various demanding environmental conditions.
  • Excellent communication and relationship skills.  Can equitably solve problems whether conceptual or concrete in nature.
Compensation
-$18-$20/hr 
-Excellent  Benefits, Vacation Time and a 401k Match 

Please send resume to jessestanley@magnumsearch.com

 
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